100% Satisfaction Guarantee
Glam Girl Lashes offers a 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order addressed within 30 days from receipt of the order. Note, the shipping fee to an order is non refundable.
- Products that are unused and unopened are eligible for a return.
- No visible signs of use including lash glue or any discrepancy with the product.
- Products must be in original packaging.
- Gift Sets and Kits must be returned in full.
- Final Sale Items can not be returned.
For all returns please e-mail info@glamgirllashes for steps to take.
Defective or Damaged Items
If you receive any damaged or defective products, please address your concern to info@Glamgirllashes.com with the customer name, order number, and photo of the damaged or defective product(s) within 30 days from receipt date.
If Glamgirllashes.com considers the items damaged or defective, the product will be replaced by Glamgirllashes.com. If the item is addressed after 30 days the item is only eligible for store credit. All shipments for the replacement products will be subject to the same shipping service selected for the original order. We will not upgrade shipping service and can only upgrade the shipping service with additional payment from customer.
If your package is incomplete please send a photo of your entire order including the packing slip to info@glamgirllashes within 10 days from delivery date. Once confirmed by Glam Girl Lashes the missing item(s) will replaced by Glamgirllashes.com. After the given timeframe Glam Girl Lashes is subject to deny the mistake inquiry.